❓ Help
🗺️ Exploring the map guest
Pick a region and a category (Eat, Coffee, Go, Transport), then tap a pin or a card for details. The list and the map always show the same results.
- Pan the map and tap "Search this area" to filter by view.
- "Near me" only asks for your location when you tap it; distances are straight-line.
- Pins show real locations; tap "Directions" to open Google Maps.
🔓 Guests and members guest
Guests can see place names, addresses and locations. Members (free sign-up) also see phone numbers, opening hours, prices, stories, amenities and directions, and can save places, plan trips and send service requests.
- Sign-up only needs an email and password.
📍 Place page guest
A place page shows photos, badges, sponsor label, address, hours, price and call/directions/save buttons.
- "Info verified" means contact and location were checked on the date shown — not a quality guarantee.
- Prices show an update date and are for reference unless quoted.
- Something wrong? Tap "Report wrong info".
🧳 My trip guest
Save places with ♥ and build day-by-day itineraries. Use Up/Down to reorder.
- Itineraries are private.
- Routes are not auto-optimised yet.
📨 Sending a request guest
Choose a partner, enter date/time, pick-up/drop-off, guests, your contact and agree to share it. You get a request code to track it.
- A request is not a confirmed booking.
- Status: New → Acknowledged → Quoted → Accepted / Declined / Cancelled / Expired → Completed.
- Double-tapping send will not create duplicates.
🌐 Changing language guest
Tap a flag at the top to switch between Vietnamese, English and Russian. Vietnamese is the default.
- The URL changes with the language (/vi, /en, /ru) so you can share the right version.
⭐ Star ratings and comments guest
Members rate places 1–5 stars with a comment. The average is calculated only from real member reviews.
- Required: an email on your account, a star rating and a comment of at least 10 characters.
- One review per place per member; submitting again updates it.
- All members can read each other's reviews and tap "Reply" to discuss.
- Add one photo per review or reply (resized, GPS removed); it appears under "Guest photos".
- Reviews may wait for moderation if admins turn it on.
📌 Suggesting a place guest
Members mark a great spot on the map (click, drag the pin or "Near me") and send it. Editors check it before publishing.
- Up to 5 suggestions can wait for review.
- You can edit a suggestion while it is pending; rejection reasons appear in your list.
- GPS data is removed from uploaded photos.
🚗 Local drivers guest
Drivers by region, filterable by seats and vehicle type. Guests see the display name, vehicle, seats and languages.
- Logged-in members also see full name, phone, Zalo and plate number.
- "Documents checked" means AMBE has seen the licence and vehicle registration.
- Agree on the price before the ride.
🔔 Notifications guest
The 🔔 bell shows updates: request status, suggestion review results, welcome messages… You can also receive them by email and push in the app.
- Turn email and push on/off in Account → Notifications.
- Opening the page marks them as read.
🛡️ Privacy and account deletion guest
The Privacy Policy (angididau.com/privacy.html) explains data collected, location, camera, microphone, notifications and how to delete your data.
- Delete account: Account → Delete account, confirm with your password. This cannot be undone.
- Location is used only when you tap "Near me" and is not stored.
🎟️ Vouchers guest
Open Vouchers, pick a deal and tap "Get code" (login required). Each code is unique — find it in "My vouchers".
- Show the code to staff when you pay; they record it in the system.
- Used codes show when and where they were used; you get a notification.
- Codes expire when the campaign ends.
🤝 Partner sign-up partner
Members enter the business name, partner type and an internal contact. Editors approve the organisation; meanwhile you can still draft and submit places.
- The internal phone is only visible to AMBE.
- Paying does not mean verified or top-ranked.
🏪 Managing places partner
Add a place, pick coordinates on the map, fill names in 3 languages, hours, price, amenities and real photos. Tap "Submit for review" when done.
- Every edit is a new revision; the public version stays live until approved.
- Rejections come with a reason — fix and resubmit.
- Past midnight: "5 18:00-02:00".
📬 Guest requests partner
Requests sent to your organisation, with guest contact. Acknowledge, send a quote, or decline.
- A quote is not acceptance.
- Overdue requests expire automatically.
- Use guest contacts only for this request.
🏷️ Claiming a place partner
Editor-created places can be claimed by the real owner. Send evidence (licence, invoice, signage photo); editors review it separately.
- A matching phone number alone is not enough.
🎟️ Managing vouchers (partners) partner
Partner portal › Manage vouchers: enter the guest's code → "Check code" → see details (campaign, holder, issue date, expiry) → "Confirm use".
- Enter the bill total to calculate the discount and check the minimum spend.
- Create campaigns for your places; AMBE reviews them before they go live.
- "Generate printable codes" creates up to 500 codes for paper vouchers.
- Each code works once; history shows when, where and by whom it was used.